FREQUENTLY ASKED QUESTIONS
What is an eBook?
The term eBook stands for electronic book. It is basically a book that can be read on your PC or palm device.
What do I need to read an eBook?The eBooks purchased from this website are in PDF format. For books of this type, you will need Adobe Reader. You will probably already have this on your PC. If not, you can download it free from
www.adobe.com.
How will my eBook be delivered?Once you have made a purchase, you will be emailed a receipt and the download link for your eBook. This will be sent to your primary PayPal email address. To ensure that you receive the email, we suggest that you add the following address to your email whitelist:
admin (at) easybuyebooks (dot) com.Will I require any additional software?Your eBooks will be delivered in zip (compressed) format.
You will need WinZip to extract the file. Again, you will probably have this already on your PC. If not, download a free trial from
www.winzip.com. Alternatively, we recommend the excellent free 7-Zip, which can be downloaded from
www.7-zip.org.
If you have problems downloading your eBook, we recommend using a download accelerator such as Free Download Manager. You can download it from
www.freedownloadmanager.org.
My eBook has not arrived?If you do not receive your eBook, check your spam/trash folder. It will probably be there. If not, make sure you adjust your spam filter settings then
contact us. You can avoid this problem by adding the address
admin (at) easybuyebooks (dot) com to your email whitelist before making a purchase.
Why is the payee 'NACOMPSYS' on the PayPal checkout page?
Easy Buy Ebooks is a new website. We wanted to assure our customers that we are not 'here today gone tomorrow' merchants. So we decided to use an established business account, NACOMPSYS, which we have held since 2003 in good standing. It is a verified business account and we would not do anything to jeopardise it as we use it for our other business needs.
My question has not been answered here, what should I do?To get answers to other questions, please use the
contact page.